Shipping Options
Shipping Options
Shipping options
At ZcClone, we keep our customers at the center of our efforts to provide you with an excellent service experience, which includes efficient and secure delivery. Our delivery process is seamless, from order processing, packing and shipping to final delivery.
Generally speaking, the preparation of the watch takes about 1-2 working days. Then, we will start the delivery process, and it is expected that 5-10 working days later, your beloved watch will be delivered to your hands.
In terms of distribution methods, we cooperate with well-known logistics companies such as DHL, EMS, UPS to ensure that your watch can be delivered safely and quickly. No matter where you are, you can enjoy our intimate delivery service!
1. Shipping details
We promise to process orders within 24 hours of receipt of payment and provide clear shipping and estimated delivery times, usually 5-10 working days, depending on destination and customs conditions.
2. Order tracking
Once shipped, you’ll receive an email with a tracking link to monitor your package until it arrives safely.
3. Mode of transport
According to the destination and the characteristics of the goods, we select internationally renowned express services to ensure efficient, safe and fast transportation experience.
4. Transparent fees
Shipping costs based on package weight, destination and selected service are clearly displayed at checkout with no hidden fees and often promotional offers.
5. Professional packing
Each product is carefully packed with shock-proof materials and custom boxes to ensure safety and integrity during long distance transportation.
6. Multiple item handling for single order
For orders containing multiple items, we implement unified packaging and sorting to simplify the logistics process and improve efficiency.
7. Address accuracy verification
Before delivery, we strictly check the receiving address information to reduce the delay or return caused by address errors.
8. Delivery acceptance Instructions
Please ensure that the integrity of the package is checked when receiving the goods. If there is anything abnormal, please contact us immediately. The goods shall be deemed to have been received without error.
9. Order cancellation and modification
Before the order is shipped, you can apply to cancel or modify the order through the customer service channel, we will deal with and feedback the result as soon as possible.